Dedicated in-home disability care and health support across Australia
Special Help connects participants and families with qualified local support workers and community nurses so you can live independently with dignity in your own home and community.
Explore Our Services Call Our Team: 1300 892 411Prompt intake within 48 hours. Participant-led choice.
100% NDIS Registered
Fully audited and verified
Clinical Nurses and Carers
Qualified Division 1 staff
Zero Waiting Lists
Immediate core support
Melbourne and Geelong
Plus regional Victoria
Our Support Services
Comprehensive care tailored to your individual lifestyle
We collaborate with participants, support coordinators, and clinical teams to deliver consistent high-quality care that respects choice and control.
Disability Health Care and Nursing
Medication administration, wound dressing, catheter care, enteral feeding, and clinical health plans managed by registered nurses in your home.
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Daily Living and Community Access
Personal care, meal preparation, shopping, social outings, sports participation, and domestic support matched to your routines and preferences.
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Support Coordination and Education
Plan implementation, funding navigation, service agreement coordination, capacity-building workshops, and skills training to maximise plan value.
View Service DetailsOur Process
A transparent, person-centred pathway to care
Onboarding is straightforward and stress-free. Every participant receives personalised attention from the intake call onwards.
Initial Consultation and Plan Review
We meet with you, your family, or your coordinator to review NDIS goals, funding schedule, and daily support requirements.
Worker Matching by Values and Skills
We match you with support workers and nurses who align with your cultural background, language, interests, and health needs.
Personalised Care Plan Agreement
A clear support schedule and service agreement is created. You retain choice, control, and approval before any shift starts.
Ongoing Reviews and Check-ins
Clinical supervisors conduct scheduled reviews to monitor satisfaction, adjust supports, and keep your goals on track.
Participant Experiences
Trusted by families across Victoria
Genuine feedback from individuals and families who rely on our team for daily living and complex nursing support.
The transition to Special Help made an immediate difference. The community nurses are punctual, gentle, and communicative.
Sarah and Michael T.
Family of Participant, Carlton VIC
Having reliable support workers who share my sons interests in music and swimming has been wonderful. They encourage independence while keeping him safe.
David R.
NDIS Participant Parent, Geelong VIC
Ready to arrange support for yourself or a loved one?
Contact our local intake coordinators today. We will guide you through funding options and arrange compatible support workers.
Start Participant Application Speak with Our Intake Team